Platform Outages & Trader Remediation
January–July 2026
- Coverage
- GLOBAL PROP TRADING INFRASTRUCTURE
- Period
- JANUARY–JULY 2026
- Extent
- 12 pages · 14 sources
- Publication
- PTC-MS-2026-01
When trading platforms fail, prop firms do not respond the same way.
PTC's review of documented incidents between January and July 2026 found firms differing in how they communicated during outages, how they treated affected trades, and what remediation affected traders received. Public disclosure of these practices remains inconsistent across the industry.
What this report covers
PTC examines documented trading-infrastructure outages, how trader remediation differs across the prop-trading ecosystem, and the industry's significant disclosure gap.
- Platform outages
- Trader remediation
- Disclosure practices
- Shared infrastructure dependency
What the research found
- 5 verified platform-outage incidents were documented across the study period.
- 6 major prop firms were examined against those documented incidents.
- Trader-remediation approaches differed across the documented incidents.
- Outage communication practices differed across the firms examined.
- Remediation recorded in the public evidence was firm-specific rather than standardised across the industry.
- The firms examined share dependence on the same third-party trading infrastructure.
- Standardised public disclosure of outages and remediation remains sparse — itself a transparency finding.
What happens to your trades when the platform goes down?
The full report sets out how the documented firms handled real trading-platform outages, what remedies affected traders received, and what the incidents reveal about shared infrastructure dependency across the prop-trading industry.
Documented incidents only — not a firm-level resilience ranking.
Outage and remediation records are drawn from public evidence only. Absence of documentation is not evidence that remediation did not occur. The available evidence does not support a robust same-event comparison of the 16–17 July disruption, and it does not support an operational-resilience ranking of firms.
PTC Research #02 · PTC-MS-2026-01 · Research cutoff 31 JULY 2026